FAQ

Frequently Asked Questions (FAQ)

1. How do I place an order on the site?

To make a purchase:

• Click the “Add to Cart” button for the desired products.
• Choose “Continue Shopping” to add more items or “Checkout” to proceed to payment.
• Log in with your account details. If you’re not registered, please create an account before continuing.
• Confirm your shipping address on the “Shipping Address” page and click “Next.”
• Select your preferred shipping method and click “Next.”
• Choose your payment method and click “Next.”
• Reconfirm billing details and agree to terms and conditions.
• Click “Confirm Order” to complete your purchase.

2. What payment methods are available?

We offer various payment methods:

• Credit/Debit Card
• Online Transfer to Maybank (Account Name: Besthomez Group SDN BHD, Account Number: 562263583882)

After making payment, send the payment details, including Order Date and Order Number, to our WhatsApp Hotline at 010-868 2470.

3. In what currency are transactions conducted?

All transactions are in Malaysian Ringgit.

4. How long does delivery take?

Delivery typically takes 2 to 5 days, depending on courier services.

8. Still have doubts?

For additional assistance, email us at Besthomez.my@gmail.com or message us on WhatsApp at 010-868 2470. We’re here to address any concerns and provide the support you need.